Email scam hitting Liberty Utilities customers
An email scam targeting utility customers appears to be making its way across the country, including to Liberty Utilities customers.
Utility customers have been contacted via email from someone claiming to represent their utility provider. The email indicates the customer has an overdue balance and demands payment immediately. Some of the emails have included specific customer information.
Liberty Utilities says not to respond to an email of this type. Specifically, do not click on any link or open any attachment to that email as doing so may compromise personal information.
Liberty customers who receive such an email should call 800.782.2506.
Thanks for the warning. It’s best not to respond to ANYTHING any more unless it’s someone you know well.
How are we supposed to tell? Liberty has the worst customer service of any utility I have ever dealt with. It wouldn’t be the first time they have threatened that when I had no balance due.