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Opinion: Medicare billing not a simple answer


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By Sue Fairley and Lisa Fisher

Hospital care can be complex and expensive. Strangely, a short hospital trip may cost more than an extended stay.

Sound familiar? In October 2013, Medicare enacted the “two-midnight rule” to discourage hospital inpatient admissions. Medicare patients staying longer than two midnights in the hospital, excluding discharge, may be considered inpatients. Medicare patients that stay less than two midnights typically receive outpatient or “observation status.”

Observation status costs more for Medicare patients and hospitals. Insurance companies likely will model Medicare’s limited reimbursement plan which means non-Medicare patients may soon experience this change.

Barton wants to help Medicare patients and their families better understand how the “two-midnight rule” affects the patient’s health and financial responsibility.

Am I affected?

Any Medicare patient that enters a hospital for emergency care requiring admission is assessed for inpatient or observation status. Based on the patient’s medical condition and symptoms, a medical provider uses Medicare’s established “two-midnight rule” criteria to determine the patient’s status.

Why does it cost more?

Medicare charges “observation status” like outpatient treatments that occur outside the hospital setting. Outpatients are expected to pay line-by-line for services and both the patients and hospital receives far less reimbursement than an admitted inpatient.

Will I receive less quality care as an outpatient?

All patients admitted to the hospital receive the same level of expertise and care.

How can hospital staff determine how long I will stay when I arrive? If my condition worsens, can I change from outpatient to inpatient status?

When a patient is admitted to the hospital, the hospital staff considers many factors to determine the patient’s status, such as symptoms, treatment needs, and severity of condition/illness. Physicians use these findings, in conjunction with the established criteria from Medicare, to best determine how long a patient will remain in the hospital. If conditions and circumstances change, admission status can change to match the care needed.

To ensure that medical staff has admitted the patient to the correct status, Barton contracts with Executive Health Resources (EHR) to verify the admitted patient matches the correct status under Medicare Guidelines.

Should I insist I be considered inpatient status instead of observation?

If only it were that simple. Medicare has instituted the “two-midnight rule” which medical providers are required to follow, and are the same for every hospital nationwide.

Why can’t the hospital just absorb the increase in costs for observation status?

When Medicare reimbursements decrease, hospitals and medical providers must find other ways to make up this decrease in revenue. The hospital cannot absorb these extra costs and still provide the variety and quality of services to the community. Thus, some costs trickle down to the patient.

Barton Health strives to help patients with financial hardship. In 2013, Barton donated nearly $7 million in care to patients that qualified for financial assistance.

How can I find out what Medicare covers?

For a comprehensive list of Medicare coverage, go online.

Sue Fairley is vice president of Nursing and Ancillary Services and Lisa Fisher is director of Case Management and Social Services for Barton Health.

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Comments

Comments (5)
  1. Toxic Warrior says - Posted: August 13, 2014

    This is just another reason Barton uses to “slam” people who are “insured” when they come through the door.
    Barton needs to downsize and reduce administrative overhead so it can provide services that are competitively priced.

  2. Dogula says - Posted: August 13, 2014

    It’s called moral hazard, and it’s one of the biggest reasons our medical care system is so messed up and so expensive. When a person is not directly responsible for paying for a service they use, the checks and balances are disrupted. Hardly anyone actually shops around for the best value for their medical treatments, because they don’t pay for them! Most people don’t even pay for their own insurance. If somebody else is paying, what difference does it make what it costs????

  3. Toxic Warrior says - Posted: August 13, 2014

    Good post Dogula. You’re right, people “think” they’re not paying for medical costs and don’t shop around – but in actuality it just further enhances unregulated medical costs all pay in our premiums or gov medical programs.
    I always tell people to take a drive down to Carson City or Reno and compare the same services for better value. But unfortunately most people are lazy and go with the convenience of turning a blind eye and go to Barton.
    As an example simple blood labs are less than one fourth the cost at Lab Corp in Carson City. Many other outpatient services are also that much cheaper down there and your insurance will pay for it.

  4. Dogula says - Posted: August 13, 2014

    Check out Cash Clinical in Carson. They cost HALF what Lab Corp does sometimes. . . they don’t deal with insurance at all, so you’d have to pay out of pocket, or submit your own bill to your insurance. But since we have a super-high deductible, it’s SO worth it!

  5. observer says - Posted: August 13, 2014

    With the already high admin load that Barton has and charges for, they still have to hire a contractor to determine under what status a patient is admitted?,

    What do all those vice presidents, directors and other managers do over there?
    Direct other people who really know what they are doing and how the rules work? And if they can’t find someone knowledgeable or train somebody,they hire a consultant who does understand the rules. Consultants don’t show up on the employee roles but they sure do cost just the same.

    This is unbelievable.
    Oh, scratch that. It is Barton so it is perfectly believable since common sense and perhaps reality is suspended past the entrance doors.