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Charter phone system out of service

Published: January 30, 2015  By: admin, In: News,  6 Comments
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Updated 2:10pm: Service to the Tahoe area is coming back, including at Blue Angel.

Charter Communications is having a global outage that is affecting phone service.

For businesses like Blue Angel Café in South Lake Tahoe it also means not being able to process credit cards, so it is a cash-only dining experience today.

The Glenbrook office for Charter has a recording that says, “Technicians are currently looking into a service interruption.”

The problem started about 9am Jan. 30. Two hours later Charter posted this on its Twitter feed, “We are aware of the interruption in services and apologize for the inconvenience. We are working diligently to resolve the issue.”

Internet service is still working.

 

— Lake Tahoe News staff report

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Comments

Comments (6)
  1. dumbfounded says - Posted: January 30, 2015

    Laughing…

  2. business owner says - Posted: January 30, 2015

    Dont expect to see a credit on your account for this.

  3. Tahoebluewire says - Posted: January 30, 2015

    The issue is fixed. Nice work charter! Customers phone MTA modems are being reset sequentially by serial number.

  4. JP says - Posted: January 30, 2015

    There are still plenty out there that do not have phone service. Look on Charter Business FB page.

  5. Steven says - Posted: January 30, 2015

    There is a Charter office in Glenbrook ?

  6. Cranky Gerald says - Posted: January 31, 2015

    Charter is located in Round Hill